International Callcenter Executive (Day Shift)

Media Jockey
Posted: Feb 9, 2019
Scan the QR Code to get the URL

Duties and Responsibilities

  • Approach International English Speaking Client/ Individuals On A Daily Basis As Per Campaign Requirements ( International Telemarketing).
  • Manage/Operate Communication Applications ( CRM / Automated Dialer ) And Calling Data.
  • Manage Day To Day Work Report
  • Maintain Followup Information And Execute Followup Procedure Time To Time.
  • Prepare Monthly Report And Submit To Assigned Superior Personal / Manager / Departmental Head.
  • Participate In All Kind Of Skill Development Training And Continuous Learning Process As And When Assigned.
  • Maintain Excellent Relationship With Every Prospective Customer And Respond To Critical Customers With WOW Service.
  • Understand And Achieve Assigned KPI, KRA, SLA, SPH, TAT, CSAT.

Work Requirements

  • NA

Educational Requirements

  • Bachelor degree in any discipline
  • Extra preference will be given to the candidates with O Level, A Level Or studied abroad in country where English is the first language.
  • apply here
  • job source collected
Position: 10
Category: Customer Support
Job Level: Entry Level
Working Hours: 9
Experience: Na. Freshers are als
Salary Range: Negotiable
Job Location: Chittagong
Preferred Age: 21 - 30 years
Required Education: BBA
Vacancy Nature: Full time